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About Filing A Complaint...
The Department of Consumer Affairs (DCA) is California's consumer protection agency. It licenses and regulates auto repair dealers, Smog Check stations, and dozens of other professions. BAR is a part of DCA.
If you wish to complain about an auto repair facility or smog check station, you must file a written complaint on BAR's standard form or use the on-line complaint form (see " 3 Ways to File A Complaint" ).
You may call DCA at 800-952-5210 to speak with a consumer information specialist about filing a complaint or to obtain pre-printed complaint forms.
Other Complaint Related Links:
